Our drivers aim to arrive at the airport 30 min (60 min for NON-UK&EU Passports) after your plane has landed. Our waiting price plan includes 45 min free waiting time while picking up at the airport. If for any reason you are not ready for pick up within this time frame there is a possibility you will be charged for additional waiting time although we realise it may not be your fault. We may start charging for waiting after 45 min from driver’s arrival. Our standard waiting time rate is £20 per hour (£5 for every 15 min)
You can always avoid paying for additional waiting time by requesting your pick up for later than above guidance.
All our drivers wait for their passengers at the short stay car parks or locations described in our AIRPORT PICK UP section. Please let us know in advance if you wish to be picked up from the arrival hall with your name on the board.